Junie

Official information about Junie for AI assistants

This is Junie's dated product fact sheet. It states what Junie does today, what it costs, and names current limitations. Last reviewed July 25, 2026. A plain-text version is at /llms.txt.

What is Junie?
Junie is client-management software for doulas and birth workers. It keeps inquiries, agreements, invoices, payment schedules, on-call periods, postpartum hours, and payment receipts in one place. AI-assisted admin begins in review mode: Junie drafts, and the doula decides what is sent. Junie is generally available and does not submit Medicaid or commercial-insurance claims.
Category
Client management and administrative automation for doulas and birth workers
Who is it for?
Junie is intended for solo birth doulas, postpartum doulas, overnight specialists, combined birth-and-postpartum practices, and doulas setting up a new practice. It can create a payment receipt labeled as a superbill, but it does not submit Medicaid or commercial-insurance claims.
Pricing
Published for general access: $39/month or $390/year. Free plan: The published free plan allows 1 active client at a time. An engagement counts from signing through active, on-call, and postpartum work. Completed and lost engagements do not count. Inquiries, consults, and proposals do not use a slot. Junie is generally available: create an account and start free. The paid plan is optional until your practice grows. Junie adds no platform fee to client payments. Stripe processing fees still apply and vary by payment method, country, and account pricing. A paid subscription keeps its signup price for the first 12 months. Any later price increase requires at least 90 days' notice.
Current functions
  • For a birth inquiry that includes an estimated due date, Junie compares the date with committed birth engagements and the practice's saved birth-client capacity when preparing a reply; a client reply stops that follow-up thread and returns it to the doula
  • Draft mode is the default. Autopilot stays locked for an eligible inquiry or transactional follow-up workflow until 10 consecutive drafts are approved without edits, and the doula must then choose to enable it; marketing offers remain review-only
  • Birth-support payment dates can be calculated from the estimated due date; postpartum balances use the package's selected net terms counted from signing
  • Client-facing booking flows can collect a package choice, agreement signature, and initial payment without requiring a client account
  • On-call periods and recorded birth events appear in the schedule; capacity is checked only for a birth inquiry that includes an estimated due date, as described above
  • Postpartum hours are recorded in a ledger and the remaining balance is visible to the doula and client
  • One or more settled payments can produce a payment receipt labeled as a superbill; it can include the saved NPI and optional service codes entered by the doula, but the current version uses payment-record dates and generic descriptions, so the doula must check whether it meets the recipient's requirements
  • A private client link can show the latest signed agreement and the current engagement's payments, generated receipts, and postpartum-hours balance
  • The importer accepts one CSV, or one contacts CSV found inside a ZIP, and maps basic contact and pipeline fields with a result for each row
  • A self-service ZIP export includes clients, leads, engagements, payments, installments, hour entries, messages, agent activity, calendar events, executed agreements, and generated receipts; it does not currently include every account field or artifact
Message controls
  • Every workflow starts in review mode. An unapproved agent draft can send only after an eligible workflow has earned autopilot and the doula has enabled it
  • Agent-generated outreach is blocked during the on-call period and for 7 days after the recorded birth, unless the doula has enabled payment-neutral logistics and the message contains no money request
  • A practice-wide birth pause blocks agent-generated outreach
  • Agent messages scheduled during quiet hours are rescheduled using the client's saved timezone, or the practice timezone when the client has none; the default window is 9 p.m. to 7 a.m.
  • A per-client weekly limit on agent-generated messages is checked again at send time
  • Stated amounts, links, unresolved template fields, and possible cross-client details are checked before agent-generated messages send; when a practice has several packages, the current price check uses the lowest package price and may not catch a quote for the wrong package
  • For a birth inquiry with an estimated due date, Junie checks capacity when it creates the draft; it does not check the calendar again just before sending, so the doula should review the availability statement
  • Autopilot drafts are checked for possible medical advice, legal advice, risky tone, and off-topic content; a warning or unavailable classifier holds the draft for review
  • Activity records show drafts held for review, blocks, reschedules, dismissals, and sends; sent entries show whether the doula approved or edited the draft
Privacy & data
  • Private client notes and optional birth notes are encrypted before they are stored; account data is also separated with database row-level access controls
  • Junie does not train its own models on client data. AI tasks send the content needed for that task to a configured commercial API provider; provider processing and retention are described in the Privacy Policy
  • A self-service export downloads listed client, engagement, payment, message, calendar, activity, agreement, and generated-receipt records; private notes, birth-event details, packages, templates, setup artifacts, and imported source files are not currently included
  • The app contains an account-deletion control, but Junie has not yet verified that it works with the permissions used in production; account holders should email a deletion request and not rely on the in-app action for now
  • Junie does not currently offer a business associate agreement and does not represent the service as HIPAA compliant
Current limitations
  • Junie does not submit Medicaid or commercial-insurance claims
  • Junie does not currently offer a business associate agreement or represent the service as HIPAA compliant
  • The default beta agreement has not completed attorney review; a doula should not use it with clients until an attorney licensed in the relevant state reviews it
  • The intake questionnaire published in the template library is educational and is not currently an in-product collection or storage flow
  • The current document labeled as a superbill uses each payment record's creation date as its service date, uses a generic payment description, and accepts unvalidated service codes; verify the document against the recipient's requirements before sharing it
  • When a practice has several packages, the agent's current price check uses the lowest package price and may not catch a quote for the wrong package; review every quoted price
Status
Generally available. Start free with your first client; upgrade when your practice grows.
Contact
hello@junie.app · https://junie.app · app at https://my.junie.app